RETURNS & EXCHANGE POLICY
SHIPPING POLICY
Shipping and Delivery
Our method of shipping for UK customers is: EVRI tracked
This ensures that your order reaches you quickly and safely
All orders over £250 will be delivered for free via evri
Orders under £250 will be delivered by evri tracked 48 for a charge of £5.99
We dispatch all orders same day as long as your order is with us before 1pm
Orders received on after 1pm on Thursday may not get to you before Monday.
RETURNS
If for any reason you are unhappy with your purchase, please contact us via e mail to arrange returning your items. We strongly recommend using a signed for and trackable service for your returns as they are your responsibility until they reach us safely.
RETURNS & EXCHANGE POLICY
Returns Policy
If for any reason you are unhappy with your purchase, please contact us via e mail to arrange returning your items. You're welcome to return any item within 7 days of receiving it, provided you haven't untied it from its packaging. This excludes any custom made items, such as specialty Feather-Your-Heads. Just email us at michelle@aheadofhair.biz and we will provide returns instructions! We strongly recommend using a signed for and traceable service for your returns as they are your responsibility until they reach us safely.