RETURNS & EXCHANGE POLICY
SHIPPING POLICY
Shipping and Delivery.
UK.£5.99
Our method of shipping for UK customers is: EVRI tracked
This ensures that your order reaches you quickly and safely
All orders over £250 will be delivered for free via evri
Orders under £250 will be delivered by evri tracked 48 for a charge of £5.99
We dispatch all orders same day as long as your order is with us before 1pm
Orders received on after 1pm on Thursday may not get to you before Monday.
Europe £11.50
Express:
Orders placed by 4.45pm Mon-Fri (Central European Time) are usually processed the same day. Weekend orders are usually processed on Monday. Shipping times are in business days. No dispatch or delivery on bank holidays.
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2-5 business day (Local Post)
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5 business days (UPS)
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Free shipping available
RETURNS
If for any reason you are unhappy with your purchase, please contact us via e mail to arrange returning your items. We strongly recommend using a signed for and trackable service for your returns as they are your responsibility until they reach us safely.
RETURNS & EXCHANGE POLICY
Returns Policy
If for any reason you are unhappy with your purchase, please contact us via e mail to arrange returning your items. You're welcome to return any item within 7 days of receiving it, provided you haven't untied it from its packaging. This excludes any custom made items, such as specialty Feather-Your-Heads. Just email us at michelle@aheadofhair.biz and we will provide returns instructions! We strongly recommend using a signed for and traceable service for your returns as they are your responsibility until they reach us safely.